7-Day Return & Refund Policy – Barizma
At Barizma, customer satisfaction is important to us, and we stand behind the quality of the products we sell.
If you receive an incorrect, damaged, defective, or materially different product from what you ordered, you may request a return or refund within 7 days of receiving your order.
Eligibility for Returns
To qualify for a return:
- The return request must be made within 7 days of delivery.
- The product should be unused, unworn, and in its original condition.
- The product should include its original packaging, tags, accessories, and other items supplied with it, where applicable.
- Proof of purchase or order information may be required.
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible and provide clear photographs or videos where necessary so that we can review the issue.
Change of Mind
If you simply change your mind after receiving a product, please contact us within 7 days. Approval may depend on the condition and type of product.
Products that have been used, damaged by the customer, altered, washed, or returned without their original packaging may not qualify for return.
Refunds
Once we receive and inspect the returned product, we will inform you whether your refund has been approved.
If approved, the refund will be processed through an appropriate payment method. The time required for the money to appear in your account may depend on your bank or payment provider.
Return Shipping
If the return is caused by an incorrect, damaged, or defective product supplied by Barizma, we will assist you with the return process.
For other approved returns, return-delivery charges may be the responsibility of the customer unless otherwise agreed.
Order Issues
Please inspect your parcel after receiving it. If there is any problem with your order, contact us promptly so we can help resolve the matter.
Contact Us
For returns and refunds:
Email: info@barizma.com
Website: barizma.com